PrivacyPolicy.
This Privacy Policy explains how Dogwood Disposal collects, uses, and protects your information when you visit our website, request a quote, book a service, or call our office.
We keep it short and plain. If you have questions about anything below, call (912) 259-9823 or email office@dogwooddisposal.com.
Who We Are.
Dogwood Disposal is a family-run roll-off dumpster and portable toilet rental company based at 12114 US Hwy 301, Statesboro, GA 30458. We serve Bulloch County and the surrounding Southeast Georgia coast.
This website, dogwooddisposal.com, is owned and operated by Dogwood Disposal.
Information We Collect.
We collect two kinds of information: stuff you give us directly and stuff your device shares automatically.
Information You Give Us
- Contact details: name, phone number, email address, billing and service addresses.
- Service details: dumpster size needed, service date, project description, ZIP code.
- Payment information: processed by our payment provider. We do not store full card numbers on our servers.
- Communications: emails, text messages, and voicemails between you and our office.
Information Collected Automatically
- Device and browser data: IP address, browser type, operating system, screen size.
- Usage data: pages visited, time on page, clicks, referring source.
- Cookies and similar technologies for site analytics and basic functionality.
How We Use Your Info.
We use your information to run the business, deliver your service, and keep in touch about your rental. Specifically:
- To quote, schedule, and deliver your dumpster or portable toilet rental.
- To process payments and send invoices or receipts.
- To send reminders, confirmations, and pickup notices about your rental.
- To answer questions and respond to messages or calls.
- To improve the website and understand which pages are useful.
- To follow the law and respond to legitimate legal requests.
How We Share Your Info.
We do not sell your personal information. Period. We share it only with the following:
- Service providers: payment processors, scheduling and booking platforms, email and SMS providers, hosting and analytics tools we use to run the business.
- Legal requirements: if we are required by law, court order, or government request to disclose information.
- Business transfers: if Dogwood Disposal is sold, merged, or restructured, customer information may transfer as part of the deal.
All vendors we use are required to protect your information and only use it for the purpose we hired them for.
Cookies & Tracking.
Like most websites, we use cookies and similar technologies for analytics, site performance, and basic functionality (like remembering what is in your cart on the booking page).
You can block or delete cookies through your browser settings, but parts of the site may not work as well without them.
Third-Party Services.
Our site and booking workflow use trusted third-party services for specific tasks:
- Booking and CRM: our online booking system and customer relationship management platform.
- Payment processing: handled by a PCI-compliant payment gateway.
- Analytics: Google Analytics and similar tools for site usage.
- Maps: Google Maps for displaying our location and service areas.
Each of these services has its own privacy policy. We recommend reviewing theirs if you want full detail on how they handle data.
Data Security.
We use reasonable industry-standard measures to protect your information, including encrypted connections (SSL), restricted access to customer records, and secure payment processing.
No system is perfect. We cannot guarantee absolute security, but we take it seriously and act fast if anything goes wrong.
How Long We Keep It.
We keep your information as long as we need it to provide service, manage your account, follow tax and accounting rules, and meet legal requirements. After that, we delete or anonymize it.
Your Rights.
You can ask us to:
- See what personal information we have about you.
- Correct anything that is wrong or outdated.
- Delete your information (subject to our legal record-keeping requirements).
- Stop receiving marketing emails or texts at any time (reply STOP to texts, or click unsubscribe in emails).
To make any of these requests, email office@dogwooddisposal.com or call (912) 259-9823.
Children’s Privacy.
Our services are for adults arranging waste disposal. We do not knowingly collect information from anyone under 13. If you believe we have, contact us and we will delete it.
Changes To This Policy.
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the “Last updated” date at the top.
Reach The Office
Questions About Your Data?
- Phone(912) 259-9823
- Emailoffice@dogwooddisposal.com
- Yard12114 US Hwy 301
Statesboro, GA 30458 - HoursMon-Fri 7:00 AM – 5:00 PM EST
This Privacy Policy is provided for informational purposes and does not constitute legal advice. We recommend consulting a licensed attorney to confirm this policy meets all legal requirements that apply to your situation.